bef177 Privacy Policy

1 Introduction

bef177 ("we", "our", "platform") operates a trusted online gaming and betting service for Bangladeshi players. Protecting your personal privacy is a core part of our responsibility. This privacy policy explains in detail how we collect your information, the purposes for which we use it, how long we retain it, and how we keep it secure.

By using the bef177 platform, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please contact our support team before using our services. This policy may be updated from time to time; we will notify you as best we can of any significant changes.

2 What Information We Collect

bef177 collects various types of information that help us improve our service quality and keep your account secure.

2.1 Registration and Identity Information

When creating an account, we collect the following information:

• Full name and date of birth
• Email address
• Mobile number
• Password (stored in encrypted form)
• National ID card or passport details (for identity verification purposes)

2.2 Financial Information

We collect payment-related information to process transactions and verify your identity. This includes bKash, Nagad, or Rocket account details, deposit and withdrawal history, and transaction amounts. Full payment card numbers or bank account details are not stored on our servers.

2.3 Usage and Technical Information

Some information is collected automatically while you use the platform:

• IP address and device identifier information
• Browser type and operating system
• Login time and session details
• Game play history and betting activity
• Information collected through cookies and similar tracking technologies

3 How We Use Your Information

Collected information is used for specific, legitimate purposes. bef177 processes your information for the following reasons:

• To create, verify, and manage your account
• To process deposits, withdrawals, and other financial transactions
• To prevent fraud and ensure account security
• To implement responsible gaming policies, such as managing self-exclusion
• To provide customer service and technical support
• To send promotions, bonuses, and personalised offers (subject to your consent)
• To improve platform performance and user experience
• To meet applicable legal and regulatory obligations

We never sell your information to advertisers or third parties.

4 Cookies and Tracking Technologies

The bef177 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your visit.

4.1 Essential Cookies

These cookies are essential for the platform's basic functionality — such as maintaining login sessions, validating security tokens, and remembering your preferences. They cannot be disabled.

4.2 Functional Cookies

These cookies are used to save your language preferences, game settings, and other personalisation options.

4.3 Analytics Cookies

We use analytics cookies to understand usage patterns on the platform and improve our services. This information is processed in aggregate and anonymous form. You can control cookies at any time through your browser settings, though disabling some cookies may limit site functionality.

5 Information Disclosure and Third Parties

bef177 does not sell or rent your personal information to third parties. Information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Only the minimum necessary information may be shared with selected third-party providers for essential services such as payment processing (bKash, Nagad, Rocket), identity verification, fraud prevention, and infrastructure maintenance. These partners are obligated to process information in accordance with our instructions.

5.2 Legal Obligations

Information may be disclosed to relevant authorities in cases of court orders, lawful requests from investigating authorities, anti-money laundering requirements, or other legal necessities.

5.3 Business Changes

In the event of a business merger, acquisition, or restructuring, your information may be transferred to the new entity, though the terms of this privacy policy will continue to apply.

6 Data Security Measures

bef177 has adopted industry-standard technical and organisational measures to ensure the security of your information.

• SSL/TLS Encryption: All data transmitted on the website is protected by 256-bit SSL encryption.
• Data Encryption: Stored sensitive information (passwords, financial details) is kept in encrypted form.
• Access Controls: Only authorised staff may access your information, and only to the extent needed to carry out their specific responsibilities.
• Two-Factor Authentication: An additional verification layer is available for account security.
• Regular Security Reviews: The security of our systems is tested and reviewed on a regular basis.
• Incident Response Plan: We have a prepared team ready to take swift action in the event of any security breach.

While we are committed to providing the highest level of security, no method on the internet is completely secure. It is also your responsibility to keep your account password confidential and to notify us immediately if you notice any suspicious activity.

7 Data Retention Period

bef177 retains your information only for as long as necessary. The following factors are considered in determining the retention period:

• All relevant information is retained while your account is active.
• Financial transaction records may be retained for a defined period after account closure, based on legal requirements.
• If consent for marketing communications is withdrawn, the relevant information is deleted or separated accordingly.
• Information related to fraud prevention and responsible gaming may be retained for an extended period.

8 Your Privacy Rights

As a user of the bef177 platform, you have the following rights:

8.1 Right of Access

You have the right to request information about what data we hold about you. Upon request, we will provide a summary of your information within a reasonable time.

8.2 Right to Correction

You have the right to request correction of any inaccurate or incomplete information in your account. This can be done through account settings or by contacting the support team.

8.3 Marketing Opt-Out

You have the right to request that you stop receiving promotional communications at any time. This option can be changed via the unsubscribe link in emails or through the support team.

8.4 Account Closure Request

You may request the closure of your account. Information beyond what is required for legal or regulatory reasons will be deleted. Responsible gaming records may be retained for a defined period for protection purposes.

9 Protection of Minors

bef177 is for persons aged 21 and above only. We do not knowingly collect any information from minors. Age is verified during the registration process, and accounts identified as belonging to minors are closed immediately.

If you believe a minor is using our platform, please notify our support team without delay. We do not make any exceptions on this matter.

10 International Data Transfers

bef177's infrastructure and service providers may be located in various countries. As a result, your information may be processed or stored outside Bangladesh. Wherever information is processed, we are committed to ensuring that the protection standards of this privacy policy are maintained.

11 Changes to This Policy

bef177 reserves the right to update this privacy policy at any time. For significant changes, we will:

• Update the "Last Updated" date at the top of the page,
• Attempt to send a notification to your registered email address,
• May display a temporary notice on the platform.

Continued use of the platform after any changes will be taken as your acceptance of the updated policy. For significant changes, your explicit consent may be sought.